NORWALK, CT (April 20, 2012) - TMC, a global, integrated media company helping clients build communities in print, in person and online, and Interactive Intelligence announced today a complimentary Webinar, “Cloud-based Contact Center and Unified Communications: Is it Right for Your Business?” live on Tuesday, April 24, 2012 11:30 PM EDT/8:30 AM PDT.Moving business communications to the cloud offers some very compelling benefits – increased flexibility, faster deployment times, minimal upfront capital expense, and reduced IT requirements. Does the move to the cloud make sense for your business? Our panel of industry experts will help you answer this fundamental question through their detailed analysis.
- Joe Staples, Sr. Vice President, will discuss the key benefits of cloud-based solutions and how organizations can best take advantage of them.
- Michael DeSalles, Principal Analyst, Contact Centers, Frost & Sullivan, will provide best practice information on the selection and implementation of a cloud-based communications solution.
- Donna Fluss, President, DMG Consulting LLC., will deliver information on how to determine the total cost of ownership (TCO) of a cloud-based offering and how to compare that to a premise-based alternative.
The Web event will conclude with an extensive Q&A session with the presenters responding to audience member questions.
Register now for “Cloud-based Contact Center and Unified Communications: Is it Right for Your Business?” live on Tuesday, April 24, 2012 11:30 PM EDT/8:30 AM PDT.
“cloudbasedcontactcenterzone Webinars are a tremendous resource and an excellent way to provide training on highly relevant topics, and the fact that it is offered at no-cost to attendees is a huge benefit for companies as a way to educate employees without the travel expense,” said Rich Tehrani, TMC CEO. “Webinars are also a great way to introduce vendors to possible customers in a mutually beneficial and informative manner that often leads to productive relationships.”
For more information, please visit www.tmcnet.com.
About cloudbasedcontactcenterzone Webinars
cloudbasedcontactcenterzone Webinars feature live, interactive presentations covering relevant topics, presented by top industry executives. Attendees watch and listen to the presentation as it happens over their computer, and have the opportunity to submit questions to the speaker(s) in real-time. The cloudbasedcontactcenterzone Webinar program typically attracts 300 to 500 registrants per event.
cloudbasedcontactcenterzone Webinars are archived and available On-Demand.
Companies interested in sponsoring their own Webinar event can contact client services at 203-852-6800 or by email at firstname.lastname@example.org. For more information about cloudbasedcontactcenterzone Webinars, please visit www.tmcnet.com/webinars.
TMC, celebrating their 40th Anniversary, is a global, integrated media company that helps clients build communities in print, in person, and online. TMC publishes the Customer Interaction Solutions, INTERNET TELEPHONY, Next Gen Mobility and Cloud Computing (formerly InfoTECH Spotlight) magazines. cloudbasedcontactcenterzone.com, which is read by two million unique visitors each month, is the leading source of news and articles for the communications and technology industries. TMC is the producer of ITEXPO, the world’s leading B2B communications event. In addition, TMC runs multiple industry events: Featuring collocated Mobility Tech, M2M Evolution, Business Video, ChannelVision Expo, MSPWorld, Super WiFi, SUITS, LatinComm, HTML5 Summit Conferences, and more. Visit TMC Events for a complete listing and further information.
For more information about TMC, visit www.tmcnet.com.
Edited by Jennifer Russell